Terms & Conditions
Please Read and Understand Our Policies Before Ordering
All transaction are governed under
the laws of the State of California which apply to and interpret your and Highstylemotoring.com
rights, duties, and obligations arising from these transactions, as
supplemented or modified by this Agreement, without regard to conflict of law
Highstylemotoring.com will only accept your order only if (1) you accept the terms of this Highstylemotoring.com Acquisition Agreement ("Agreement"), (2) you provide a valid ship to address within the United States, and (3) The Product or Service is available.
You accept the terms of this Agreement by clicking to accept these terms and completing your transaction when ordering online or, when ordering by any other means, by opening the package containing the Product.
ORDER CANCELLATION POLICY
Once you have placed your order, you can cancel your order within 24 hour by phone or email without any charge. If you want to cancel your order, please call us at 562-945-8361 or email your cancellation request to email@example.com during our normal business hours. Highstylemotoring.com usually starts to process your order on the same business day. Our early order processing works include address verification, shipment document preparation, charge your credit card (we will be charged by credit card company for transaction fee), and notify warehouse to pack your item. Therefore, if you want to cancel your order after 24 hours, All cancellations are subject to a non-negotiable, non-refundable $175 cancellation fee per unit. Upon cancellation, if the unit was ordered to be assembled, an additional $200 labor fee will be charged. This includes all promotions stating free assembly, as well as promotional items. Once your item has been picked up by shipping company, your order cannot be cancelled. If you choose to cancel your order or refuse delivery after your order has been shipped, you will be responsible for "To and from Shipping and Handling Charges" incurred in shipping your order and a 30% restocking fee.
To cancel your order, please contact
a Shipping Department representative by phone 562-945-8361 or e-mail : firstname.lastname@example.org to request a
cancellation. Once the cancellation is confirmed, you will receive an email
confirmation that briefly explains our cancellation agreement and the costs you
would be responsible for, for the cancellation your order.
1. All orders are processed between 24-48 business hours. During holiday season, due to extremely high volume, it may take 48-72 business hours to process orders.
2. If you place your order by credit card and your shipping address has been verified, it will be shipped between 24-72 business hours. For wire transfer, Cashier Check or Money Order Payment orders, we will ship your order on the day the fund is cleared into our account.
3. If you place your order by credit card and your shipping address and billing address is different, we may ask you to fill out an authorization form and send back to us. Your order may not be shipped until we receive your signed authorization.
4. For merchandise over 100lbs/box, it will be shipped by professional LTL trucking company.
5. For merchandise less than 100lbs,
it will be shipped by FedEx, or UPS ground.
6. For shipment to Hawaii, Alaska, Puerto Rico, the Florida Keyes, the boroughs of New York and shipping distances greater than 2000 miles from Southern California as well as more rural or less traveled areas may incur additional shipping charges. We advise our customers call for a final rate quote before ordering. You may either call or email us your rate quote request. We make every effort to adhere to our free shipping policies to all areas of the continental United States, however, this is not always possible. The shipping you get when you place the order is just the minimum charge. Final shipping is based on destination zip code.
7. You will be emailed a tracking number after your order has been shipped. You can go to the shipping company's website to track your shipment activities.
8. Highstylemotoring.com will try our best to ship your order to your door. However, for some extremely large size motorcycles (Extra Large 250cc Utility ATVs, 400cc ATVs, Extra-large 150cc Go Karts, Extra Large 250cc Go Karts, 800cc Go Karts, UTVs), trucking companies' lift gates are not big enough to unload those vehicles. You are responsible to have several people to help the truck driver to unload the vehicle or provide us with an authorized business address with loading dock or pick up at trucking company local terminal.
9. Some areas such as the Bronx and rural areas and States such as HI and AK will incur additional shipping charges. You will be appropriately notified before actual shipping takes place. If you wish to not pay these charges, your payment will be refunded in full.
SHIPPING INSPECTION/DAMAGE POLICY
It is vital that you inspect your shipment immediately upon arrival, and note ANY damages to shipment, including damage to the shipping container. If there is ANY damage to your shipment, you must note this on the Bill of Lading when you sign for your package(s). You must also report any damages to Highstylemotoring.com by phone at 562-945-8361 within 3 days of receiving your shipment in order for us to file a claim for any damages. If you report damages during that time, Highstylemotoring.com will file the claim for you and ship out your parts free of charge. If you do not report damages to Highstylemotoring.com within 3 days we will not be able to file a claim for you, and you may have to pay for any parts you need shipped to you and file the claim with your shipping company separately for reimbursement. Also, please do a complete box count and write on the BOL how many boxes you received before the driver leaves. If a package is refused without approval of Highstylemotoring.com, the restocking fee will apply. If your vehicle sustained structural and frame damages beyond repair, please refuse delivery and contact us immediately so we can prepare to send you a replacement unit. If you receive your vehicle with minor damages, please accept the vehicle and take pictures of your vehicles and email to us. We will send replacement parts to you free of charge.
We value your complete satisfaction. If within 7 days of receiving your vehicle you decide you do not want your vehicle for any reason, give our customer service department a call and we may refund you your money or send you a replacement based our return policy agreement.
The following is our Return Policy Agreement:
- Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department. Any vehicles returned without an RMA number will not be accepted. A copy of your original invoice must be included in a return shipment. Customers are responsible for returning the merchandise at their own expense. Freight collect and COD packages will not be accepted.
- Vehicle must be returned in its original packaging within 7 days in new and re-sellable condition.
- This return policy does not apply to vehicles that have had alterations, abuse, negligence, and accidents or have not received proper maintenance.
- All packaging materials, instruction manuals and parts must be returned. Any missing parts or damages will be deducted from your refund amount. We do not accept any return vehicle that has any sustained damage.
- If the vehicle has been used and fueled, returns will not be accepted. The return policy will be voided. You may only return your vehicle for repairs.
- If you have had your vehicle for more than 7 days and have used it, you will not be eligible to return it for refund or replacement. You can send the vehicle or parts to us at your own expense; we will repair it and send it back to you at your cost.
- In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are neither refundable nor reimbursed for any reason. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.
- Due to health and personal hygiene concerns, all clothing and helmets are non-refundable.
- Order may be cancelled only if we are unable to fulfill and ship your order within 5 business days. You may also cancel your order if your item has not been shipped. However you will be charged a 10% cancellation fee.